Support
Help desk
Keep the night moving.
Access guides, contact support, and solve issues before doors open.
Documentation
Browse setup guides and tutorials for creating events, selling tickets, and running your door team end to end.
View docs
Email support
For account, payout, or event issues, include the event name and your account email.
support@gatekeepers.appFAQ
Common questions
Can I create RSVP-only events?
Yes — choose the RSVP event type when creating an event. Paid ticketing is also supported if you want to charge attendees.
Can I create free events?
Yes! Set your ticket price to $0 when creating ticket types.
How do I scan tickets at my event?
Use the Scanner feature in your dashboard or share scanner codes with staff.